Binarynights
At Binarynights, we greatly value the input and loyalty of our long-standing users. After the release of ForkLift 4 we have received extensive feedback from our dedicated user base expressing their disappointment over the absence of an upgrade path from previous versions of ForkLift. We’ve been deeply pondering how to address this concern and provide a solution that not only compensates those who have already made a purchase but also offers opportunities for those who plan to switch to ForkLift 4 in the future. Our aim is to express our heartfelt appreciation for our existing users.
We recognize that we made a significant mistake by not adequately acknowledging the loyalty of our users. While we tried to structure pricing in a way that would make everyone feel equally valued, we now see that we fell short in recognizing the commitment of our existing user base. To fix this, we have come up with a solution that can equally satisfy users that have already made the transition to ForkLift 4 and those who are thinking about that.
We are offering an additional 100 days of free updates of existing users
We will reward existing users by offering an additional 100 days of free updates. If you purchase a 1 or 2-year license and provide your old license key during the purchase, you will receive 100 extra days of free updates on top of the currently available 100 day bonus, totaling 200 days of additional free updates, equivalent to a 54% discount based on the 1-year license.
Retroactive bonus for users who have already purchased ForkLift 4
For those who have already purchased ForkLift 4, we will introduce a feature within ForkLift where you can enter your old serial number. By doing so, you will also receive an additional 100 days of updates on top of the time included in your license and the initial 100-day bonus, totaling 200 days extra. This way, we will guarantee that there is no discrepancy between users who have already made their purchases early on and those who join later.
We have learned our lesson from this setback, and we sincerely apologize for any frustration this may have caused. Our goal is to rectify this situation and, most importantly, to express our gratitude for your loyalty. We hope that this update will help ease the disappointment that many of you have expressed.
We require some time to put in place the necessary technical infrastructure for these changes. We will keep you updated on the progress.
EDITED TO ADD: Please note that the option to enter the old license key is not available yet. We are currently working on the technical part of making that possible. You will be able to enter the license key on our site when that option becomes available, and the 100 days will be added to your license after that. You can buy a license now, and enter the old key later. We will write a new blog post when that options becomes available, hopefully, very soon.
